Terms of service

Product Categories & Policies

Watches

We offer both new and pre-owned luxury watches.

  • New Watches: May or may not include original box, papers, seals, or manufacturer warranty. Specific details are mentioned in each listing.
  • Pre-Owned Watches: Professionally inspected, authenticated, and fully functional. Optional 12–24 month warranty available at additional cost (unless stated otherwise).

Warranty Coverage:
Covers movement only. Excludes damage to case, bracelet, glass, water exposure, misuse, accidental damage, or loss. Warranty is non-transferable.

Bracelet sizing is available on request. Additional links may incur extra charges.

All Things Rare

Curated rare and hard-to-source items, verified by our experts.

  • 12-month warranty for authenticity and condition at dispatch
  • Excludes wear and tear

Product Representation

All images shown are of the actual product (unless stated otherwise). Minor color variations may occur due to screen differences.
All content and images are property of Watchworks India and may not be reproduced.

Ordering & Purchasing

Browse, select, and checkout seamlessly online or connect with us directly.

Some items may require manual approval before confirmation. Final pricing, including shipping, will be shared prior to payment.

Selling With Us

By submitting an item, you confirm it is authentic, owned outright, and free from legal or financial claims.

We reserve the right to authenticate all items and reject any that do not meet our standards.
Payments are processed via bank transfer upon completion of required documentation and KYC.

Customs & Taxes

International customers are responsible for any applicable import duties or taxes.
We declare full value on shipments for insurance and compliance.

Condition Ratings

Items are graded as:
New with Tags / Unused / Mint / Gently Used
(based on internal assessment)

Payments

We accept:

  • Credit / Debit Cards (secure online only)
  • Bank Transfer
  • Wallet Payments

All card payments must pass security verification. Processing delays may apply in some cases.

Insurance & Delivery

All shipments are fully insured.

  • In-stock items: Dispatched within 3 business days
  • Sourced items: Dispatched within 7–9 business days

Cancellations & Returns

Returns are accepted within 3 days of delivery:

  • 95% refund issued as store credit
  • Items must be unused and in original condition

Custom-ordered items canceled after 24 hours may incur a fee.

Complaints

For any concerns, please contact us directly. We are committed to resolving issues promptly.

Pricing & Information

All product details are accurate to the best of our knowledge but may change without notice due to market fluctuations.

Promotions & Offers

  • Applicable on orders above ₹10,000
  • Non-transferable, no cash alternative
  • Cannot be combined with other offers
  • Valid only on in-stock items

Watchworks India reserves the right to modify or withdraw offers at any time.